New HMRC video aims to reduce inaccurate data

HM Revenue & Customs (HMRC) has created a new online video which aims to help reduce the problems caused by inaccurate employee data. Every year, HMRC receives thousands of employer returns which contain the personal details of their employees, including names, dates of birth and National Insurance numbers.

Although the majority of this data is correct, some businesses fail to complete their returns adequately and include incorrect or incomplete information. This has prompted HMRC to launch a short YouTube video which shows the impact inaccurate employer returns can have on employees, employers and HMRC, and offers advice on how businesses can reduce these errors.

Jim Harra, HMRC's director of customer operations, urged businesses to watch the video. "It's really important that employers get their employees' information right, so that HMRC can match it to the right tax records. Otherwise, it can lead to more contact from staff, trying to sort out their tax, and from HMRC, trying to sort out the data issues."

A recent study of employer returns cited by HMRC revealed that 128 staff were entered as Mr, Ms or Mrs Dummy, while 824 employees had their surname listed as 'unknown'.